Management to your TeleHealth Services:
The American Medical
Association continually updates a set of telemedicine billing codes, which are
essential for use by healthcare service providers, medical practices, and
hospitals.
- Billing Charge Entry:
Given
that patients communicate remotely, data collection hinges on the quality of
interaction between patients and telehealth service providers. Telehealth
billing carries an increased risk of errors, making double-checking essential.
- Telehealth Claim Scrubbing:
As
most patient-provider communication occurs through interactive audio and video
systems, the initial step involves accurately transcribing clinical data and
then meticulously checking and rectifying errors in the claims.
- Accurate Claim Submission:
Not
all services provided via telehealth systems are eligible for reimbursement. To
address this, AA Meds Solution’s telehealth billing team proactively verifies
insurance eligibility and submits claims within 24 hours of claim preparation
and scrubbing.
- HIPAA Compliant Protection:
Telehealth
service providers face elevated risks of data breaches and security breaches.
To safeguard telehealth billing and clinical data, AA Meds
Solution’s employs advanced encryption tools, ensuring HIPAA compliance.
- Telehealth Payments:
The
rapid growth of telehealth services has raised concerns about payment methods
and tools. In addition to upfront collections, managing copayments and
insurance reimbursements necessitates the expertise of a skilled telehealth
billing team.
- Digital Payment Posting:
AA
Meds Solution’s telehealth billing team diligently records patient details
and payment collection statuses to ensure rapid and accurate payment posting.
Timely and precise payment posting is crucial for the smooth progress of
virtual care and follow-up visits.
- Collection Statements and Reports:
Digital payment posting, combined with weekly and monthly collection reports, provides a clear overview of accounts receivable. The collection reports, prepared and shared by AA Meds Solution’s telehealth billing team, empower practices to make informed decisions and manage their financial health effectively.
How we Manage the Telehealth Services:
To effectively manage telehealth services, we focus on these key areas:
- Operational Guidelines:
Establish clear workflows and clinical protocols for consistency and efficiency.
- Stakeholder Engagement:
Involve business leaders, clinical staff, IT specialists, and patients early in the planning process.
- Technology Integration:
Choose user-friendly and secure technology that meets the needs of both patients and providers.
- Training and Support:
Provide comprehensive training and continuous support for all staff involved.
- Performance Monitoring:
Regularly evaluate performance and use feedback for improvements.
By addressing these areas, you can ensure efficient, effective, and high-quality telehealth services.
